“We focus on making the numbers easily understandable to all department heads, creating a sense of ownership and responsibility that cascades down to all employees. The result is outperforming industry averages not only in service but in financial terms as well, which is one of the many secrets of our success.”

BA in Economics & Business, Macalester College, Minnesota, USA; Member of the Institute of Chartered Accountants in England and Wales; Member of the Institute of Certified Public Accountants of Cyprus.